Disclaimer and Refund Policy

Return Policy and Terms and Conditions
CONGRATULATIONS on your purchase of your Smart&Safe Headsets. By purchasing the Smart&Safe headsets, you are taking positive steps in keeping radiation away from your head and brain. You are also at the forefront of the growing global community, including scientists, specialists, educators and health professionals, who are questioning the link between mobile phones, the radiation they emit and brain tumours and cancer. Holding the phone right up against your ear, has been likened to turning on your microwave oven and pressing your ear hard up against the glass! However, if you wish to return the products for any reason listed below, please follow the procedure as set out below.

Safer Products operates according to strict quality control guidelines. There is a 30 day warranty period from date of shipment of items to you. If an item is the fault of the manufacturer or our error, please return it to us and we will replace it free of charge during the warranty period, which is 30 days from postage date of item to you. The item must be returned to us within the warranty period and also include the invoice, original packaging and all accessories. If the invoice, original packaging and all accessories are not returned, we cannot issue a replacement or refund. In addition a fully completed Return Advice Form with Authorization Code must be completed and sent with the return. Please contact us on 02 4227 9338 for Return Advice Form with Authorization Code. We cannot accept returns on "change of mind", or if you have ordered the incorrect product. However, if a return is authorized, the product is to be returned, in original condition, with all accessories and with the invoice, as well as a fully completed Authorization Form with an Authorization Code. A 20% administration fee applies for all such returns. There are no refunds on postage and no refunds on sales promotions. Please choose carefully.

If an item is returned and it is not the manufacturer’s fault or our error, but rather a misuse of the item, we cannot give a replacement or refund. If we can repair it, we will issue you a quote in writing. Should you accept the quote, the item will be returned to you, upon your payment of the cost of repairs, plus postage and handling charges will apply. If the quote is not accepted, and you wish the product returned, postage and handling charges will apply.

All returns must have a Return Advice Form and Authorization Code. Where the items are returned without the form, we reserve the right to issue a credit note, minus 30% handling charges, as full and final payment of return. Please contact us on 02 4227 9338 for all return procedures, forms and authorization codes. Please include your invoice for all returns. No returns are accepted after the warranty period has expired, except for repairs at your cost. Terms and conditions as above. We recommend all products returned via Australia Post. We do not accept C.O.D or ‘More to Pay’ returns. Please read all Refund Policy Terms and Conditions prior to use, as shown on our website. Management reserves the right to change Terms and Conditions without notice.
Disclaimer: The entire contents of www.saferproducts.com.au website is not intended as medical advice, as it is not a medical website. All Individuals should seek their own health care professional for private counsel We encourage you to make your own health care decisions. Do your own research as well as seek your own medical and professional information. The entire contents of our website, our staff, our representatives and our associates, make no medical, moral or health representation of any kind. Our information and opinion is based upon independent research and is based on the opinions of Safer Products Team and members only, none of whom have any medical or scientific qualifications. Our website and all printed material are not intended to offer any advice or guarantees. The information is not intended to replace any one-on-one consultation with qualified health care professionals.　We at SaferProducts, just like you, are taking the word and research and opinions of Governments, Scientists, Medical Practitioners and Phone Companies.We accept no liability for any medical conditions or health issues of any kind for any individual at any time, past, present or future, but we DO wish you and your family all the best in good health! Safer Products Team

Trademark: The "Smart&Safe" hands-free is a CE Certified Product. The Smart&Safe hands-free is patent pending, trademark and copyright protected.